Kiosk Intake
Walk-in customers check themselves in on a tablet. Phone number, device, signature — straight into the queue.
Built by repair shop operators, for repair shop operators. One platform that runs your front counter, your bench, your inventory, and your customer experience — without four logins.
Origin story
Replacing a decade of duct-taped software at iFix Memphis since 2024.
“We tried RepairDesk for 13 years. Then we built what we actually wanted.”
What’s in the box
Every module shares one Postgres, one auth, one realtime channel. Add a part on the cashier screen, the technician sees it instantly. Update a ticket from the bench, the customer’s portal updates within the second.
Walk-in customers check themselves in on a tablet. Phone number, device, signature — straight into the queue.
Public status page with real-time progress and two-way chat. No app to download, no login to remember.
Drag-and-drop board for the bench. Services, parts, customer chat — every ticket in one place.
Pickup and payment with Square, cash, and check. Search any ticket, take the money, hand back the device.
Inventory, bins, purchasing, warranty, services pricing — the back office your bookkeeper has been begging for.
Why Repair OS
Built on Supabase Realtime. Change a ticket on the tech bench, the cashier and the customer see it instantly.
Your name, your logo, your colors. Your customers never see ours.
Parallel search across work orders, customers, parts, and services. No more guessing what tab a thing is in.
No integrations to babysit. No webhook outages. One database, one source of truth — the data is yours.
Drop a vendor PDF or CSV in. Repair OS extracts the lines, matches to your catalog, and reconciles inventory.
Per-role manuals (cashier, technician, customer, manager) with QR codes — for the new hire on day one.
Pricing
We’re picking the first cohort of shops. Honest framing: this is custom white-label software, not self-serve SaaS. If you want in, request a demo and we’ll quote on volume, locations, and what you need migrated.
FAQ
Request a demo
We’ll get back to you within one business day with a real demo of the live product running at iFix Memphis — not a sales deck.